Shipping & Delivery
All your queries answered regarding shipping and delivery.
How long does delivery take?
Auto Depot delivers across all Kuwait within 1 business day, and internationally to the selected courier provider within 2 business days.
Is shipping free?
Auto Depot offers local delivery on all orders above 10 KD. Orders between 0.1 - 5 KD are charged 2.500 KD; and orders from 5 KD - 10 KD are charged 1.500 KD.
Do you offer shipping outside Kuwait?
Auto Depot currently only offers international shipping to Saudi Arabia. Shipping Rates varies & delivery is within 5-7 days
Product
All your queries answered regarding products.
What if I'm unsure about a part's compatibility?
Our customer service team is happy to assist you in finding the correct part for your vehicle.You can contact them by Whatsapp or call +965-99300232.
Do you offer product warranties?
Warranty information varies depending on the specific product.Warranty details are usually included on the product page or packaging.
Are your products original?
Yes, all our products are 100% genuine. Auto Depot, part of Reflect Automotive Company, is an official distributors to brands such as Jelly Belly Air Fresheners, Coca Cola AF, Scent Bomb, CTEK, Rupes, Avery Dennison, Federal Signal, ProTech, and more.
Payment
All your queries answered regarding payments.
What payment methods do you accept?
We accept: KNET, Visa, Mastercard, Apple Pay, and Taly (installments).
Is my payment information secure?
Yes, we use secure encryption technology to protect your payment information
Do you accept cash on delivery?
Sorry, we do not accept cash on delivery (COD) as a payment method.
Return Products
All your queries answered regarding returns.
What is your return policy?
We accept returns within 14 days, as per Kuwait Ministry of Commerce laws and regulations.
How do I return an item?
Please visit our Returns Policy page or contact us on +965-99300232 or Whatsapp for instructions on initiating a return.
Who pays for return shipping?
The customer is responsible for return shipping fees unless the item is defective or we sent the wrong product.